Awards and accreditations

We always feel immensely proud when the hard work of our staff and residents gets recognised with an award.

Here are some of our achievements from the past two years:

2017

March 2017 - The CIH Awards - Money Matters Team, Best outcome for residents.


2016

November 2016 - The National Home Improvement Council (NHIC) Annual Awards - Home Improvements with Community Benefit

September 2016 - UK Customer Experience Awards - Best Small Contact Centre (Can Do Culture)

September 2016 - Global Business Excellence Award - Outstanding Community Initiative

September 2016 - Gold Housing Footprint at the  Community Animal Welfare Footprint Awards 2016

July 2016 - Kent Housing Group awards - Angela Palmer, Resident Champion of the Year

July 2016 - TPAS National Final - Excellence in Annual Reports

July 2016 - Business in the Community Awards - Unipart Inspiring Young Talent Award (small business)

July 2016 - Housing Association National Accountancy (HANA) Awards - Sarah Smith (joint Overall Winner)

July 2016 - Housing Association National Accountancy (HANA) Awards - Sarah Smith (joint Finance Director of the Year)

July 2016 - Housing Association National Accountancy (HANA) Awards - Best Value for Money

July 2016 - Housing Association National Accountancy (HANA) Awards - Innovation in Financial Technology/Software’

June 2016 - RoSPA Gold Award

February 2016 – TPAS Southern Finals – Excellence in Annual Reports

2015

October 2015 – National Housing Group Awards – Bright Star Award (Nez Carey)

September 2015RSPCA’s Community Animal Welfare Footprints

September 2015 – UK Customer Experience Awards – Best Small Contact Centre

September 2015 – PPC/TPC Awards – Outstanding Collaboration

July 2015Kent Housing Awards - Resident/Tenant Champion of the Year (Matt Bromley)

June 2015 – European Call Centre Customer Service Awards – Complaints Management Team

May 2015 – London & South East Contact Centre Forum Awards – Contact Centre of the Year

May 2015 – London & South East Contact Centre Forum Awards – Complaints Management Team

April 2015RoSPA Awards – Health and Safety Gold

March 2015 – Housing Association National Accountancy (HANA) Awards – Outstanding Communications

March 2015 – Housing Association National Accountancy (HANA) Awards – Team of the Year

March 2015Placemaking Award – Regeneration (Coastal Space)

February 2015 – TPAS Southern Finals – Tenant of the Year (Janet Relf)