Switching energy suppliers

Are you getting the best deal available with your current gas and electricity supplier? You may be paying more than you need to. Shopping around could help you save on your bills and leave you with some spare cash to spend elsewhere.

Our Money Matters Team are trained to give you ‘Energy Best Deal’ advice sessions to help save you money. 
Contact the team if you're interested in attending a session.

Try using uSwitch or Which? to compare gas and electricity tariffs and see if you can start saving today.
Find out more about how to switch energy suppliers on our dedicated page.

What information do I need to switch?

You’ll need the following information:

• Your address and postcode
• Your current supplier and how much energy you use. This will be in ‘Kwh’ and you can find out how much you use on your bills.
• Have your bills at hand. These should say the kind of tariff you’re on at the moment.

Where is the best place to look?

Online price comparison websites are the best place to find a new deal. These websites put together different suppliers and show you what they will charge depending on the details you have entered.
Don’t be afraid to contact your current supplier as well. You may be able to find a better deal with them without having to move.

What tariff should I take?

There will be different tariffs available.   The two main types of tariffs are called ‘Fixed’ or ‘Variable’.
A ‘Fixed’ tariff sets the amount of gas and electricity you pay for a set period. This means that you might pay less than others but if prices drop further, you will pay more.

A ‘Variable’ tariff means that the price you pay could go up or down depending on how your supplier has set their prices for different times of the year.

Some suppliers offer a ‘Duel Fuel’ tariff which may give you a better deal if you pay for both your gas and electricity through the same supplier.

You can find out more about the different tariffs that could be available to you here.

How should I pay?

How you pay for your gas and electricity will depend on your circumstances and what you feel comfortable with.

The easiest way to pay is through a Direct Debit. Paying by Direct Debit means that you don’t have to worry about arranging a payment every month. Some suppliers may also give you a discount if you pay by Direct Debit.

You can also pay at your bank or post office with the bill you receive. You can usually do this by cash or cheque.

If you’re on a budget, you can pay for your gas and electricity with a ‘Pre-payment meter’. These meters allow you to ‘top-up’ your gas and electricity and pay for what you use, just like a ‘Pay as you go’ mobile phone.  This can help you to avoid large bills but you may pay more for the energy you use.