Contact Us

Our Response call centre and our local offices are currently closed for the bank holiday weekend from  Friday 28 April. We’ll re-open on Tuesday 2 May from 9am. You can report repairs and check your rent statements online using MyAccount. Alternatively for any urgent enquiries please call us on 0800 121 60 60.

There are lots of ways to contact us. And it's easy to check your account, make a payment or report a repair online using MyAccount.



It's easy to get in
touch using
our online forms.

Email us  



With MyAccount you can report a repair, pay your rent and lots more.

Get in touch  

Online Chat

Chat to one of our Advisors
- this service is available
8am – 5.30pm (Mon to Fri)








  We’re here to take your call from 8am - 6pm. Outside of this time we offer an emergency repairs service only.

Call 0800 121 60 60

or Text us on 07786 204971

Postal address

AmicusHorizon Ltd
PO Box 322

If you prefer to come and see us in one of our local offices, you can find our address details here.